By Rob Basso on
9/12/2011 11:32 AM
Many small businesses operate with a simple formula that works, for the most part – one person, the entrepreneur/founder, at the helm – and a team of associates who help them achieve their goals and keep the business running. But they often miss a crucial part of the work equation – feedback.
Feedback can be the difference between a company of tightly knit employees and a company staffed with a rotating cast of workers. It’s important to build feedback cycles into your business; feedback between your business and its customers, and from employer to employee, and of course, vice versa...