By Rob Basso on
9/14/2011 11:42 AM
Running my fledgling operation from a basement storage facility in 1996 gave me great discomfort, but nearly 15 years later, I can appreciate the progress we have made that much more. Like most budding entrepreneurs, I spent most of my time multi-tasking to the maximum while playing a sales guy and customer service rep simultaneously. This left little time to devote to building relationships and I struggled to make consistent contact with people that mattered to me...