By Rob Basso on
9/14/2011 11:42 AM
Running my fledgling operation from a basement storage facility in 1996 gave me great discomfort, but nearly 15 years later, I can appreciate the progress we have made that much more. Like most budding entrepreneurs, I spent most of my time multi-tasking to the maximum while playing a sales guy and customer service rep simultaneously. This left little time to devote to building relationships and I struggled to make consistent contact with people that mattered to me...
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By Rob Basso on
7/25/2011 8:54 AM
Jeff Tempone from East Coast Refrigeration struggles with an issue that is extremely common among business owners- micro managing. How do you step back and allow your employees to do the job they were hired to do without interfering? Well, in Jeff’s situation is was all about training. He wasn’t confident enough in his sales team that they would get the job done from a lack of knowledge about the company and what they have to offer...
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By Rob Basso on
5/23/2011 12:37 PM
As an employer, have you ever thought about what makes your organization stand out? Why people would want to not only work for your organization but feel proud to say they do? Having motivated and trained employees is one of the most important aspects of a company. It is nearly impossible for business owners to do it alone when they have plans to expand the business. Compensation is one thing but ask yourself; what keeps your employees willing to put 110% into a day’s work. Sometimes it’s as small as letting your employees know the time and effort they put in doesn’t go unnoticed. Taking the time to train your employees correctly lets them know you are willing to invest the time in them because you foresee a strong future within the organization. Comment below to let us know ways that you help keep your employee passionate about their job!
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By Rob Basso on
5/5/2011 11:17 AM
For those of you who have attended a Working Lunch with Rob, you already know that I usually start the luncheon with the opposing questions; “How many of you have your goals and business plans actually written down?” The room is usually split 50/50 with half saying they have their business plans written down on a piece of paper and the other half usually saying exactly what Robert Bluver from LaMantia Gallery said in the clip below, “the plan is in my head.” Sketching out your master business plan helps validate where you want to take your business. Many use their written plan as a road map to help navigate their company to where they want it to go and what exactly they want to achieve. Putting together a business plan might seem overwhelming, but it will help your business grow as well as organize the future of your company...
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By Rob Basso on
4/12/2011 11:13 AM
When you hear the word “leader” Alexander the Great, Martin Luther King Jr., Teddy Roosevelt are just a few names that come to mind but, what about great business leaders? How do you become a strong leader in your organization? Leadership skills are not something you learn overnight; developing good leadership skills takes time. To me, a leader should not only demonstrate courage, competence, and a clear vision of where he/she wants to take the company but a leader should also visually look the part. It’s important to be confident in your leadership role. Jeff Tempone from East Coast Refrigeration felt a lack of leadership respect in his organization. After spending some time with Jeff, we found out that the issue began with Jeff not his employees. It was Jeff’s fault for not positioning himself as the driver of his company. It’s important for Jeff to become a leader to achieve breakout success and navigate his company to prosperity. Comment below and let us know what characteristics you think a leader should have.
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By Rob Basso on
12/1/2010 12:49 PM
It’s that time of year again… The annual debate over “Merry Christmas” versus “Happy Holidays” has arrived. I find it interesting to see which retailers use “Merry Christmas” versus retailers who use the more politically correct “Happy Holidays..."
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By Rob Basso on
11/8/2010 12:29 PM
I was speaking at a Chamber of Commerce recently, and asked the business owners in attendance to raise their hands if they utilized social media at their organization. About half the hands in the room went up. When I asked who actively used both Facebook and Twitter, only a smattering of hands went up. I found it surprising that while half the business owners in attendance used social media to a certain extent, only one profile was actively maintained and updated.
I started to think about why this could be the case and thought about how our usage of social media evolved. At my organization, we find both tools very important in getting out our message. We have thousands of followers on Twitter who may not follow us on Facebook, or vice versa, and it’s important our message is heard by everyone...
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By Rob Basso on
11/4/2010 1:33 PM
There’s a new tradeshow in town and it’s different from some of the other tradeshows you may have attended in the past. Yes, there are many other tradeshows in the region to chose from, but the Nassau Tradeshow is lining up to be one of the best in years. Run by an independent tradeshow organization as opposed to a company with a vested interest in a specific industry, over 175 exhibitors have lined up to be a part of this unique new B2B program...
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